Networking helps businesses consolidate resources as well as ensure call answering and routing consistency throughout all locations. Whether you need to network diverse locations, branch offices or integrate remote workers, the Millennium’s powerful networking capabilities make communication processes simple, faster, transparent and cost-effective. The system supports a variety of IP, analog and digital protocols to tie locations together to provide a consistent front-end service for your customers and maximize productivity by networking your resources together.
Virtual Private Networking
Whether you need to connect several phones in a office, hundreds of phones in a campus environment or clusters of remote workers, the Millennium allows you to create a virtual enterprise, maximizing employee productivity while reducing networking and support costs. With the Millennium’s packet voice and compression technology, enterprises can use their existing Wide Area Network (WAN) to carry their voice traffic taking advantage of lower-priced carrier VoIP services. The system also integrates easily with existing ISDN/PSTN carrier services.
Whether systems are networked together via circuit-switched or packet-switched VoIP data lines, the Millennium utilizes the Q.SIG protocol to provide enhanced networking and feature transparency between systems. Additionally, the Q.SIG protocol, a worldwide standard for connecting multiple vendor PBXs, allows the Millennium to interconnect with other systems that adhere to this standard.
An effective communications network can cut costs by the centralization of trunks, least-cost routing and call control. Centralization of facilities can benefit a company greatly since cost savings can be gained by allowing users at several locations to share the use of these facilities.
Common Dialing Plans
The system supports up to 50 remote nodes and a virtually unlimited number of extension groups, which enables the use of common dialing plans across the network. Consistency in dialing plans results in the ability to provide direct station-to-station dialing between locations as well as identical feature access and dialing procedures.
Faster Call Setup
Intra-network dialing allows direct station-to-station dialing without having to dial an access code. All extension lengths can have equal designations, typically three to four digits. Calls processed via ISDN PRI or T1 on both ends have faster set up and connection times compared to analog calls.
Calling Party Information
With networking, any calling party information that passes through the main system is transferred with the call and displayed at the destination desktop. Before you answer a call, you immediately know the type of call, who is calling and if the call is from another company location. Personnel in call coverage positions are no longer presented with blind transfers and recalls.
Networked Operator Services
Calls can be routed to operators anywhere in the network to provide round the clock service whenever customers call.
Centralized Voice Mail/Auto Attendant
A single centralized voice mail and auto attendant system saves money and expedites information sharing, allowing for consistent front-end service, multi-site distribution lists and simplifies the administration of new extensions. The system is able to automatically redirect unanswered calls to the personal greeting of the originally called station as well as users can send and forward messages to anyone on the network.
Remote Fiber Equipment
System supports direct fiber optic connection of remote shelves. This application supports up to three remote shelves in a star configuration up to 2 km (1.24 miles) from the main system. Rather than having two complete systems tied together, remote shelves run directly off the main shelf and act as a single switch. This allows the system to be located closer to the users it serves thereby increasing the service area of a single system - an ideal solution for many campus environments and multi-story installations.
Remote Office Data Communications
Data can be transmitted through the system to videoconferencing systems, terminal adapters, routers and modems to access the LAN and the Internet. Enterprise video conferencing delivers significant cost reductions in travel expenses as well as the ability to conduct more productive meetings.
Millennium Networking Key Benefits:
- Standards-based solution optimized for multi-site and distributed environments, provides advanced services all across the organization, including branch offices and teleworkers.
- The Millennium's networking capabilities help your business to consolidate resources and save money.
- Seamless call handling ensures calls are routed consistently and your customers do not have to call a separate number to reach the remote sites.
- Centralized messaging and auto attendant system extends these services to sites too small to justify a dedicated system.
- The ability to connect remote fiber shelves to a Millennium hub eliminates the need to purchase a separate switch for each location.
- Enterprise video conferencing facilitates quick and efficient decision making.