Zultys User Packages
Standard Users
- Operator Group
- Hunt or ACD Group
- Customizable Call Distribution
- Paging Group
- Auto Attendant
- Internal 911 Call Notifications
- Voicemail
- Voicemail Escalations
- Voicemail to Email
- Voicemail Transcription
- Call Forwarding
- Personal Call Handling Rules
- Call Queue
- Music on Hold
- Queue Announcements
- Zultys MX Mobile for iPhone/Android
- Basic Reporting- Scheduled
- Conferencing- 3 Party
- Presence with Custom Note Field
- MXconference ($)
- Call Recording ($)
- MXreport Call Detail Records ($)
- MXreport – Contact Center Edition ($)
- LDAP ($)
- SMS Messaging ($)
Premium Users
- Operator Group
- Hunt or ACD Group
- Customizable Call Distribution
- Paging Group
- Auto Attendant
- Internal 911 Call Notifications
- Voicemail
- Voicemail Escalations
- Voicemail to Email
- Voicemail Transcription
- Call Forwarding
- Personal Call Handling Rules
- Call Queue
- Music on Hold
- Queue Announcements
- Zultys MX Mobile for iPhone/Android
- Basic Reporting- Scheduled
- Conferencing- 3 Party
- Presence with Custom Note Field
- MXconference
- Call Recording ($)
- MXreport Call Detail Records ($)
- MXreport – Contact Center Edition ($)
- LDAP ($)
- SMS Messaging ($)
- Salesforce Integration ($)
- Outbound Dialer ($)
- ZAC
- Instant Messaging
- Invite Outside Contacts to IM
- Binding
- Native Softphone
- Call Attached Data
- FAX
- Screensharing
- Invite External Contacts to Group Chat
- File Sharing
- Webchat
- Outlook Integration
- Video
Contact Center
- Operator Group
- Hunt or ACD Group
- Customizable Call Distribution
- Paging Group
- Auto Attendant
- Internal 911 Call Notifications
- Voicemail
- Voicemail Escalations
- Voicemail to Email
- Voicemail Transcription
- Call Forwarding
- Personal Call Handling Rules
- Call Queue
- Music on Hold
- Queue Announcements
- Zultys MX Mobile for iPhone/Android
- Basic Reporting- Scheduled
- Conferencing- 3 Party
- Presence with Custom Note Field
- MXconference
- Call Recording
- MXreport Call Detail Records
- MXreport – Contact Center Edition
- LDAP ($)
- SMS Messaging ($)
- Salesforce Integration ($)
- Outbound Dialer ($)
- ZAC
- Instant Messaging
- Invite Outside Contacts to IM
- Binding
- Native Softphone
- Call Attached Data
- FAX
- Screensharing
- Invite External Contacts to Group Chat
- File Sharing
- Webchat
- Outlook Integration
- Video
- Contact Center Agent Functionality
- Contact Center Supervisor Functionality
- Customizable Wallboard